Custom orders
Custom orders
Adornment is an action that is encouraged here at Chandra's Earth Inspirational Jewelry. Let's start the process by consulting to create you a custom design that exudes "YOU" energy.
Customization Process:
1) Message me on social media or email me at Chandrasearth@gmail.com
- Subject line "Custom Jewelry "
- Attach pictures of examples if you have any
- Let me know if you want me to replicate my previous work or design something new.
- Let me know what types of stones, vibration, or metal work you want in your piece.
- Provide measurements- Ring, bracelet size, earring length, necklace length.
2) After consultation I will direct you back to this product item to process payments.
3) Please provide between 1-4 weeks for custom item to be completed. I will give you an approx. ETA after consultation.
4) All sales are final on custom work. Please be as prepared as possible to provide me with as many details on how you'd like your jewelry to be designed.
HOW TO FIGURE OUT A BRACELET SIZE:
1. Use a flexible measuring tape or piece of string, and gently wrap it around the wrist, just below the wrist-bone, in the same place where you would place a watch.
2. Take note of the measurement if using a measuring tape, or cut the string to the proper length. Then lay the string out straight and measure it using a ruler.
3. Add ½” to the measurement to obtain the proper bracelet size.
Returns and Exchanges
Returns and Exchanges
Refund policy
Custom made item are not eligible for refund.
Non-custom items have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at chandrasearth@gmail.com. Subject line : Order #________ Return
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at chandrasearth@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at chandrasearth@gmail.com.
Shipping
Shipping
Shipping policy
Thank you for visiting and shopping at Chandra's Earth.
All of our orders are shipped via UPS or USPS. You will receive an email update with your tracking number once your order has shipped!
Delivery Times
All orders are processed within 3 business days. Orders are not shipped or delivered on weekends and holidays.
If we are experiencing a high volume of orders, shipments may be delayed by just a few days. Additionally, nationwide and global shipping delays may have an impact on your estimated delivery date.
Shipment Method Estimated Delivery Shipping Cost
Economy 5-8 Business Days. $5.00
Standard 3-4 Business Days $7.00
Priority Express. 1-2 Business Days $10.00
Care Instructions
Care Instructions
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Adorn Yourself
Every action of adornment sends love out into the universe.